Privacy Policy

Your Privacy is Our Priority

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Introduction

Welcome to Bala Ji Property Hub. We are committed to protecting your privacy and being transparent about how we handle your information. As a static website, we operate differently from typical database-driven platforms.

This Privacy Policy explains our practices regarding information collection and use when you visit our website or contact us through email or WhatsApp. By using our services, you agree to the practices described in this policy.

Important Note

We do not store any personal information on our website servers or in any database. All communication happens directly through email and WhatsApp, and your information is only stored in those respective platforms according to their privacy policies.

How We Use Your Information

The information you provide through email or WhatsApp is used solely for:

  • Responding to your property inquiries
  • Providing information about available properties
  • Scheduling property viewings and consultations
  • Processing property transactions and documentation
  • Sending property updates and listings (only if you request them)
  • Maintaining ongoing communication about your property needs

What We Don't Do

  • We do NOT sell, rent, or share your contact information with third parties
  • We do NOT send unsolicited marketing emails or WhatsApp messages
  • We do NOT store your information in any online database
  • We do NOT use automated systems to process your data

No Database Storage Policy

Bala Ji Property Hub operates as a static website. This means:

  • We do not have user registration or login systems
  • We do not store personal information on our web servers
  • We do not maintain any customer database
  • All client communication is handled through direct channels (email/WhatsApp)

Your information is stored only in:

  • Email: Stored in our email service provider's system (subject to their privacy policy)
  • WhatsApp: Stored in WhatsApp's system (subject to WhatsApp's privacy policy)
  • Local Records: Physical or digital records maintained by our team for business purposes

Third-Party Services

WhatsApp

When you contact us via WhatsApp, your messages and shared information are subject to WhatsApp's Terms of Service and Privacy Policy. WhatsApp uses end-to-end encryption for all messages.

Email Services

Email communications are handled through our email service provider. Your email address and message content are subject to the privacy policy of the email service provider we use.

Analytics Tools

We may use web analytics services to understand how visitors use our website. These services collect anonymous data and do not identify individual users.

Website Analytics and Cookies

Our website may use minimal cookies or similar technologies for:

  • Basic website functionality
  • Understanding visitor traffic patterns (anonymously)
  • Improving user experience

These cookies do not collect personal information and cannot identify you individually. You can disable cookies in your browser settings, though this may affect some website functionality.

Your Privacy Rights

You have the following rights regarding your information:

Your Rights Include

  • Right to Access: Request to know what information we have about you
  • Right to Correction: Request updates to any incorrect information
  • Right to Deletion: Request deletion of your information from our records
  • Right to Opt-Out: Unsubscribe from any communications at any time
  • Right to Object: Object to any use of your information

To exercise any of these rights, simply contact us via email or WhatsApp using the information below. We will respond promptly to your request.

How to Delete Your Information

If you wish to delete your information:

  • Send us an email or WhatsApp message requesting deletion
  • We will delete your information from our email threads and local records
  • Note: Backup emails in email servers may take longer to be permanently deleted
  • WhatsApp messages can be deleted from both sides upon request

Data Security

While we don't store data on our website servers, we take the security of your communications seriously:

  • Email communications are protected by our email provider's security measures
  • WhatsApp messages are end-to-end encrypted
  • We use secure connections (HTTPS) for our website
  • Our team is trained to handle client information confidentially
  • Physical records are stored securely

Questions About Your Privacy?

If you have any questions about this Privacy Policy or how we handle your information, please contact us directly through:

WhatsApp Us

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will post any updates on this page with a new "Last Updated" date.

We encourage you to review this Privacy Policy periodically. Continued use of our services after changes constitutes acceptance of the updated policy.

Consent

By contacting us via email or WhatsApp, you consent to the collection and use of your information as described in this Privacy Policy. You may withdraw your consent at any time by contacting us.